Shipping policy

Please allow 1-3 business days for orders to be processed prior to dispatch date... for most of our handmade inperson orders. Although our pants and tops will take a decent time to send. You will be informed via email!

Tracking number is received via email once order has been processed.

All Australian orders on phone-cases are shipped with either Australia Post, DHL, Fed Ex or Couriers Please.

Shipping prices differ per location! We currently only ship in Australia, New-Zealand, Canada and UK.  We are happy to ship further than the suggested countries, although you will have to contact us for further info.

PACKAGING:

Our HANDMADE orders are hand packed and ship through mainly through Aus Post although this may vary. 

SERVICE DELAYS & LOST ITEMS:

We are not responsible for any unexpected delays in shipping caused by circumstances out of Fleur's Peace control or due to our selected courier.

If the courier has lost your parcel the selected service usually provide a full payment for the lost order to be resent. Fleur's Peace is not responsible for any lost, unclaimed and stolen packages.

If there are any further problems with your delivery please seek assistance from selected carrier services, or selected carrier with your shipment. Otherwise we can follow up with our manufacturing team.